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Freeway is the most advanced Open Source eCommerce platform and includes an array of features not found in extremely expensive commercial systems. Without having to purchase a commercial system and then paying a developer to build custom installation, Freeway does most of what you need out of the box. For example, instead of getting dragged into purchasing an overpriced products based system and having a developer struggle for weeks and eventually fail to force products sales into event sales, Freeway already support events AND services AND subscriptions. Official website:http://www.openfreeway.org/ Download:http://www.openfreeway.org/download.html Frontend Demo:http://www.openfreeway.org/demo/frontdemo/ Admin Demo: http://www.openfreeway.org/demo/admindemo/admin/login.php?fAdminID=bee61lmopphgpl6tam6apnu423 Username:admindemo Password:admindemo Customer Accounts - Order status and history
- Recently ordered items
- Address Book with unlimited addresses
- Default Billing and Shipping addresses
- Newsletter Subscription management
- Account dashboard overview for: recent orders, personal information, newsletter subscription status, primary billing address, primary shipping address, shopping cart, recently ordered items, invoices
Customer Service - Contact Us form
- Feature-rich Customer Accounts
- Order History with Status Updates
- Order Tracking from Account
- Forgot Password Email from front-end and admin tool
- Order and Account Update Emails
- Fully customisable Order Emails and Invoices with multiple Merge Fields
- Block customer by time or permanent
- Banning customers
- Import customers
- Supported formats are Eudora, Outlook, Outlook Express, LDIF, TAB, CSV and Text file.
- Auto create passwords
- Auto email customer to update their personal information
- Customer ID Cards
- Barcoded
- Custom templates
Managing Orders - Full Point of Sales (POS)
- Fast sales process for events, services, products and subscriptions suitable for call centres
- Add multiple purchase to on order
- Group order sales
- Editing orders
- Internal bookings - free attendance for your staff
- View, edit, create and fulfill orders from admin tool
- Automated invoices and packing slips creation
- Call Center (phone) order creation
- Includes ability to create new customer, or select existing customer and view shopping cart, wishlist, last ordered items, and compared products list, as well as select addresses, give discounts and assign custom prices
- Create re-orders for customers from administration panel.
- Email Notifications of Orders
- Order editing including refunding or upselling
- Audit records of all customer communications
- Restrict store to sell any or all of events, products, services and subscriptions
- Copying events, services, products and subscriptions
Sales - Specials
- Discounts by user or group, item or category
- Price Breaks (1 for $10, 5 for $30, 10 for $50)
- Specials, Discounts and Price Breaks cooperate
Payment Configurable to authorise and charge, or authorise only and charge on creation of invoices Integrated Gateways: - ANZ Bank
- Authorize.net
- Commonwealth Bank
- Cybersource
- Net Registry
- PayPal
- Paypal / Credit Cards
- 2Checkout
- Realex
- SecurePay/ESEC
- WestPac
- VirtualPay
Payment methods - Cheque/Money Order
- Cash
- Cash on Delivery
- Internal Only (For internal organizations sales)
- Wallet Payment
- Bank Transfer Payment
Checkout - SSL security for orders in front end and POS
- Shopping Cart with tax and shipping estimates
- Checkout with account to use address book
- Option to create account at beginning of checkout
- Accept gift vouchers
- Saved Shopping Carts with configurable expiring
- Accountless checkout for free purchases
Internationalisation - Multi-Lingual
- Support for Multiple Currencies
- Tax rate support
- Localization
- Payment gateways per zone or country
- Shipping per zone or country
- Block orders by country using geoIP
- Block orders where address differs from country geoIP
Search Engine Optimisation - URL Rewrites give full control of URL's
- Meta-information for products and categories
Site Management - Multi-Lingual
- Support for localization
- Support for multiple currencies
- Role based admin tool
- eMarketing
- Admin User update and password remember
- Customer Account Update and password remember
- Affiliate
- Affiliate User Signup
- Affiliate User Password Remember
- Affiliate Payment Information
- Message to all customers
- Customized Invoice Page
- Letter Templates
- Flexible tax management
- Fully customizable design using templates
- Customer Groups
- Content Management System
- 2 level HTML templated pages
- News
- FAQ features
- News features
Marketing promotions - Flexible Discount Coupons and Gift Coupons and ability to restrict to customer groups, time period, products, and categories. For example:
Percent Discount Fixed Amount Discount Free Shipping Uses per Customer and or coupon Buy x, get free shipping - Free Shipping options
- Multiple level pricing for quantity discounts
- Customer Group-specific pricing and group-specific tier pricing
- Search Engine Friendly URL's
- URL Rewrites
- New Items Promotional Tool
- Up-sells in Shopping Cart
- Soft and Forced Cross-sales for products
- Send to a Friend for all visitors, or registered users only
- Newsletter Management
- Affiliates
- Sign up process
- Payment rates rules
- Reports
- Gif, Jpg, PNG and Flash banners
General Reports - Sales Report including taxes
- Shipping Report
- Abandoned Shopping Cart Report
- Best Viewed Products Report
- Inventory report with full stock control over attributes
- Low Stock Report
- Gift Voucher/Discount Coupon Use Report
- Refund report
- Bank Deposit report
- Reseller reports
Here are the events features. Please note that you can combine events sales with some of the advanced features to create really innovative ways of selling your products and services. Display options - HTML editor for description and images
- Finish display of event
- Hide at end of event
- Hide at start of event
- Add to multiple categories
- Display modes
- Calendar
- Per event display
Event types - Single day events
- Recurring events with complex recurrence support
Ticketing - Barcoded
- Custom templates
Physical Location link - Linked to location
- Linked to service booking of location (Force to book the locations as a resource, then book the event)
Instructors module - Instructors take attendee rolls
- Instructors payments
- Per attendee
- Flat rate
- Blended flat rate plus per attendee
- Messaging between instructor and admin
- Teaching payment workflow
- Restricted Instructor login to view only their events
Group bookings - Max and Min group sizes
- Individual email addresses collected
Events Point Of sale - Fast Check In with barcode support
- Point of Sale for internal staff
- Internal bookings - free attendance for your staff
Reservation limits - Location limits
- Max reservation settings
- Overbooking settings for internal staff if extra people need to be squeezed in
- Complete rules override for admin if required
Waiting lists - Multiple types of waiting lists per event
- Priority access by waiting list type
- Waitlist size limits
- Waitlist fees
- Pending bookings status for waitlist members
Recurrent events - Pending periods for renewal
- Maximum forward booking period
Links to subscriptions - Events can be sold as part of subscription
- Season tickets available
Payment features - Excluding orders from banned countries
- Multiple payment methods supported
- Cheque/Money Order
- Credit Card
- Cash
- Free events
- Wallet
- Etc.
- Block orders where customer address differs from country IP address detected
- Excluding orders from banned countries
Surveys - Fully configurable
- Question types include, radio buttons, dropdowns, checkboxes, text boxes, headings and dates.
- Copy surveys to other events
- These Surveys can be linked as part of the emails sent to customers
- Reservation Survey
- Withdrawl/Refund Survey
- Feedback Survey
- Customer Details
Booking Management - Granular search
- Move, edit, withdraw, refund
- Alert attendees by email
Event Reports - Surveys
- Events Viewed
- Waitlisted events
- Events progress
- Birthday lists
- Daily reservations
- Unpaid reservations
- Call Centre orders
- Customer details
- Events non-returns
- Attendees
- Attendance Analysis
- Mailing Labels
- Instructor Payments
- Pending Payments
- Ticket printing
- ID Cards
In Freeway, we view every contact with a customer as a chance to make a great impression. Events The customer is updated all the way through their booking process - Registration Confirmation
- Renewal Reminder
- Feedback Request
- Withdrawl/Refunds
- Invite a friend
- Message to Event Reservation holders
- Waitlists
- Waitlist Confirmation
- Waiting list promotion up list
- Wait list promotion to reservation
- Message to all Event Waiting list placeholders
- All messages have HTML and or text templates
- Messages use Merged fields to insert relevant data
- Copy messages to other events
Events - Registration Confirmation
- Reservation Start Reminder
- Renewal Reminder
- Feedback Request
- Message to Event Reservation holders
- Waitlists
- Waitlist Confirmation
- Waiting list promotion up list
- Wait list promotion to reservation
- Message to all Event Waiting list placeholders
Here are the products features. Please note that you can combine products sales with some of the advanced features to create really innovative ways of selling your products and services. Viewing Products - Layered navigation for filtering of products
- Content Management System to create category landing pages
- Configurable search with advanced features
- Recently viewed products
- Soft and forced Cross-sells, Up-sells and Related Items
- Product Reviews
- Product listing in grid or list format
- Breadcrumbs
- Latest products
- Featured products
- Multiple category display styles
- Email reminders when stock is renewed
- Multiple Images
- Related Products
- Send to a Friend with Email
- Restrict product views to group or user
Inventory Management - Set the exact stock levels. For example:
20 Red cotton T-Shirts 10 Blue cotton T-shirts 35 Red nylon T-shirts 10 Blue nylon T-shirts Total Items 75 - Full pick and pack fulfillment workflow, pick and pack list, Invoices, Packing slips
- Selectively add partial order to backorder
- Backorder workflow with customer notification
- Restrict packers to Pick and Pack workflow only
- Automatic conversion of backordered items to available on renewal of inventory
- Inventory Management with Backordered items, Minimum and Maximum quantities
- Batch Import and Export of catalog from osCommerce, Zencart, excel file
- Batch product exporter
- Simple, Configurable (e.g. size, color, etc.) and Grouped Products
- Tax Rates per location
- Attribute Sets for quick product creation of different item types
- Automatic image resizing
- Advanced Pricing Rules and support for Special Prices (see marketing tools)
- Product Reviews
- Low Inventory Alerts
- New Orders emails
- Refunds processes
- Move products
- Links products to subscriptions
Shipping - Real-time shipping rates
- Ship to zone
- Exclude countries
- Exclude zones
- Add insurance
- Dimensional controls
- Country of Origin
- Postal Code
- Enter the Maximum Package Weight you will ship
- Package Tare weight
- Larger packages - percentage increase
- Shipping Estimator
- Packaging Surcharge
- Packaging Cost
- Display Handling Charges
- On-site order tracking from customer accounts
Shipping Modes - AusPOST
- Aust Post contract
- Federal Express
- UPS
- USPS
- Flat Rate
- Free Shipping
- Per Item Shipping
- Skynet
- Table Rate for price or weight
- Zone Rates
Products Reports - Sales Report including taxes
- Shipping report
- Abandoned Shopping Cart Report
- Best Viewed Products Report
- Inventory report with full stock control over attributes
- Low Stock Report
- Coupon Usage Report
- Total Sales Invoiced
- Refund report
- Bank Deposit report
- Reseller reports
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